30 DAY RETURN POLICY
Hassle Free Returns. Buy With Confidence
100% Money Back Guarantee!
We offer a 100% Money Back Guarantee because we want you to be satisfied with every purchase. We'll gladly help you find something you'll love or for 30 days following the receipt of
your purchase you can return your purchase to us NEW and UNUSED for any
reason and we'll gladly provide a refund.
How Do I Return An Order?
Complete the Return Form with a copy of your Packing Slip. All return shipping charges must be prepaid. (Sorry, no COD deliveries.) For your protection, we recommend that your return is shipped either with tracking confirmation or with a with tracking number.
Ship the return package to:
3208 E. Colonial Drive 220
Orlando, FL 32803
Returned item(s) are inspected and returned to inventory, then a refund is credited to the original source of payment.
A return authorization number is required for all orders over $50 to insure proper packaging and shipping standards and for your protection. Call us at 866-764-7874 to receive a return authorization number. If a return is the result of a manufacturer defect or a shipping error on our part, you will be refunded the shipping cost.
How do I Exchange an Order?
To make an exchange, place a new order on our website and return the original order.
If your product is defective at the time of delivery,
contact us and we will replace the item at no additional cost.
If you received a different item than what's listed on
your packing slip, contact us and we will replace the item at no
If your product is damaged at the time of delivery,
contact us and we will we will replace the item at no additional cost.
If you encounter an issue with an accessory after 30 days
of your purchase, please contact the manufacturer directly for
SOFTWARE AND ENTERPRISE LICENSING (is non-refundable)
BlackBerry Enterprise software and licensing is
non-refundable once the order is placed. If you ordered the wrong
license, contact customer service for assistance in ordering the correct
license. Reimbursement for the original license will take 4-6 weeks to
refund to your source of payment.
BlackBerry Enterprise software and licensing is restricted to
U.S. customers only.